What is a CSP or Bank Mitra?

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CSP stands for “Customer Service Point” which is also called a Bank Mitra. Bank mitra is an concept designed under PPP (Public Private Partnership) Where a Bank Mitra or CSP works as a representative or agent of Bank and appointed to provide Banking service to citizens. The Banking services like, Account opening, cash deposit acceptance and cash withdrawal etc.

What are the duties and responsibilities of CSP or Bank Mitra?

To help citizens to open a saving bank account under different government schemes and policies like “Pradhan Mantri Jan Dhan Yojna”. Acceptance of cash deposit and cash withdrawal, to process “Kisaan Credit Card” Direct benefits transfer and Subsidy transfer etc.

What are benefits of becoming CSP or Bank Mitra?

Its an opportunity to work with banks as a Bank Mitra to provide banking services which entitles you for the commission on it. As a Bank Mitra you earn some commission on accounts opening, cash deposit, cash withdrawal, Credit Card payments, Bill Payments, Most important a basic fix pay of Rs. 2000 per month to Rs.5000 per month is being paid to Bank Mitra on certain conditions.

What are the requirements to become CSP/Bank Mitra?

To become a CSP or Bank Mitra to any bank you must have following things readily available.

Computer (Desktop or Laptop)
Internet connectivity (Broadband, Modem or Dongle)
Printer (Along with Scanner)
Minimum 100 SQFT office space

Who can become a CSP or Bank Mitra?

Any Firm, organisation or individual who is 18 and studied 10th can apply and become a CSP or Bank Mitra, apart from this an applicant should have basic computer knowledge. Experience is NOT mandatory but preferred.

Where a CSP can open?

According to Government and Reserve Bank of India circular, a CSP can be opened on every village basis and in urban areas on ward basis.

How to become a CSP or Bank Mitra?

To become a CSP on for any bank you are required to apply online. Click here to open online form, now you have to select the Bank which you want to apply for. Fill the correct details in online form after submission of your form that would be forwarded to operations department for Cross Check and primary validation. Once the validation is done, you would be notified by email/sms and same way your application would be processed to BC (Business Correspondent) for code generation and registration.